Privacy Policy

1. Introduction

NEXSOZ LLC (“NEXSOZ,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our AI-powered business automation platform, CRM systems, and related digital services.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name, email address, phone number

• Business name and contact details

b. Usage Data

• Login activity

• Platform interactions

• Device and browser information

c. Communication Data

• Messages sent via SMS, email, or chatbots

• Customer interaction data within the platform

3. How We Use Your Information

We use your information to:

• Provide and operate our services

• Manage customer accounts and CRM data

• Automate communications (SMS, email, AI chatbots)

• Improve system performance and user experience

• Ensure compliance with legal and regulatory obligations

4. Data Sharing and Disclosure

We do not sell your personal data.

We may share information with:

• Trusted third-party service providers (e.g., hosting, messaging services)

• Payment processors

• Legal authorities if required by law

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption and secure access controls.

However, no system is 100% secure.

6. Data Retention

We retain your information only as long as necessary to provide services and comply with legal obligations.

7. Your Rights

You may:

• Request access to your data

• Request correction or deletion

• Opt out of communications

Contact us at: contact@nexsoz.com

8. Cookies and Tracking

We may use cookies and similar technologies to enhance user experience and track usage patterns.

9. Third-Party Services

Our platform may integrate with third-party tools. We are not responsible for their privacy practices.

10. Updates to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page.

11. Contact Information

NEXSOZ LLC
Email: contact@nexsoz.com
Website: https://nexsoz.com